The bottom line is they do the bare minimum. There’s probably a legal requirement to have a nod to the various agencies who help problem gamblers. I remember being asked a series of questions on one site to try and determine if I was a problem gambler. My deposits/withdrawals and bets provided the answer. The amount I was betting was also a giveaway. The highest bet I had placed prior to Aug/Sep last year was £150, the highest I’ve placed to date is £13,000. They make it difficult enough to withdraw winnings due to security checks/proving identity etc, so why are there no questions asked when you deposit/gamble large amounts?
I’m not overlooking the fact I have/had a problem, but perhaps these sites should have more of a duty of care.
I’m clearly not alone in my experience/behaviour, so the same thing will happen again to others.