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Totally.

#32791
Steven187
Participant

I don’t really think the companies do enough with regards to exclusion. They should be more proactive, but they want your money, so if there’s a pattern of compulsive gambling they know they have you. In my opinion, this behaviour should trigger them excluding you, even temporarily. This would have maybe given us a chance to think and try and change our behaviour. Both parties (the compulsive gambler and the online company) are aware there’s a problem. Sadly, only one is benefitting from it.