Hi Guys,
Well feeling like an idiot today. I got "secret shopped" at work last month and I failed! Not by a little either! Usually you can tell when you are getting shopped and you step up the conversatation. Long story short I could tell by the report that I spent alot of time with this person but they didn’t seem to like me much. Some of the review ( was banker wearing her name tag, did they ask for your business etc ) had answers of no. I am a stickler about things like that so I know I was not treated fairly. I gave the person my business card-which tells me why would I give a card and NOT say please call me when you are ready to open your account or can I be of further assistance. On some other notes there are things that i know I don’t do-like shake hands-but overall I feel like an idiot. I keep telling myself "oh well" but the truth be told this affects my job-and I am not happy about it at all! I am WAY behind the goals this quater so this could not have come at a worse time. Just pray for me!
On a lighter note-life goes on. Worked out, ate well, numbers are good. Customer told me today that my new hair cut is very nice and made me look much younger! I’ll take that! I did have a very productive day today, I told my boss I was trying for redemption!
Lots of gambling thoughts all weekend but none acted on. Thats a win-win for sure.
bettie
