Of course your friends will not trust you if they do not know what is going on. The only way to get trust back is to tell them the truth. Lets face it, they are probably going to find out anyway.
I’m sorry but I can’t email you directly as I am only another user of the site. I will flag your last message up to the moderators so that hopefully someone from the actual support team at GT can be in touch with you. Take care.